Privacy Policy

Glenroy Foot Clinic is bound by the Australian Privacy Principles under the Privacy Act 1988. We are committed to complying with all applicable privacy laws which govern how we collect, use, and store your personal information.

 

Glenroy Foot Clinic will collect your personal information to provide you with health care and for directly related purposes. For example:

  • For use by a multidisciplinary treating team;
  • To liaise with health professionals, Medicare or your health fund;
  • In an emergency where your life is at risk and you cannot consent;
  • For the education of our podiatry staff;
  • To maintain medical records as required under our policies and by law; or
  • For other purposes required or permitted by law.

 

We may utilise information and data storage and administration services (including archiving of medical records), which may involve storing or processing that information outside of Australia. Where we outsource our services, we take reasonable steps in the circumstances to ensure that third parties, including organisations outside of Australia, have obligations to maintain strict confidentiality of your personal information.

 

Glenroy Foot Clinic will usually collect your personal information directly from you, but sometimes we may need to collect it from someone else (for example, a relative or another health service provider).

 

We will only do this if you have consented or in other situations where we are legally able to do so. We will not use or disclose your personal information to organisations or any other persons for any other purpose unless:

  • You have consented;
  • The use or disclosure is for a purpose directly related to providing you with health care
  • We have told you that we will disclose your personal information to other organisations or persons; or
  • We are permitted or required to do so by law.

 

You have the right to access your personal information in your health record. You can also request any changes and updates to your health record if you believe that the info it contains is inaccurate.

Website Privacy Policy

This following document sets forth the Privacy Policy for the Glenroy Foot Clinic website, www.glenroyfootclinic.com.au Glenroy Foot Clinic is committed to providing you with the best possible customer service experience. Glenroy Foot Clinic is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to Glenroy Foot Clinic customer support features you are required to submit personally identifiable information.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf. Those companies will be permitted to obtain only the personal information they need to deliver the service. Glenroy Foot Clinic takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following nonpersonally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Glenroy Foot Clinic reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Contacting us

Glenroy Foot Clinic welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday.